My Versa 2 is not tracking my Sleep Stages

[lexijb]

I bought my Versa 2 a week ago. specifically to track my sleep stages. For the first three days, it did so, but for the last four days it has only been showing when I am awake/asleep/restless. Is there any way to change it back?

Moderator edit: updated subject for clarity

[EdsonFitbit]

Welcome to the Fitbit Community, @lexijb.

Thank you for the information provided.

There are some factors that can affect your Sleep Stages. I would recommend visiting this article, open the menu "Why don't I see sleep stages today?" and follow the instructions.

In addition, you can restart your Fitbit Versa 2 by following these steps.

Hope this helps.

[AmandaLynn91]

I've tried all of this and it still won't track my sleep. It did the same thing only worked for maybe a few weeks and then it stopped working. Also a reason I purchased it. Is it a glitch possibly? I've also heard tattoos affect fitbits is this true?

[EdsonFitbit]

Welcome to the Fitbit Community, @AmandaLynn91.

Thank you for following the troubleshooting steps shared above.

The best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

See you around.