My Versa 2 is not tracking my heart-rate accurately

[Kdk12]

Anyone else having problems with their Sense 2 and sporadic heart rate readings? I got this Sense 2 not long ago (a Black Friday purchase) and has given me consistent heart rate readings which made sense for my age, etc. However lately, especially since last week, they have been all over the place. On Friday morning it was claiming I was at 130bpm just walking around my house and peaking at 180! This prompted a panic call to 911 as I thought I was having a heart attack, which surely didn't help heart rate. The paramedics said my heart rate and BP were indeed up, but quickly lowered on the EKG. I got another reading this morning in the 180s. I felt my pulse and no way it was that high. So annoying and not fun for someone with anxiety.  Going to the doctor on Tuesday just to be safe. Anyone else experience something like this? 

Moderator edit: updated subject for clarity

[EdsonFitbit]

Welcome to the Fitbit Community, @Kdk12.

I'm sorry to hear about the difficulties you experienced with your Fitbit Versa 2. Thank you for the information provided.

There are some factors that can affect your heart-rate reading on your Fitbit device. Please follow these tips to resolve heart-rate tracking issues.

In addition, you can visit this article, open the menu "How do I improve the accuracy of a heart-rate reading?" and follow the instructions.

This feature and the metrics within this feature are not intended to diagnose or treat any medical condition and should not be relied on for any medical purposes. It is intended to provide information that can help you manage your well-being. If you have any concerns about your health, please talk to a healthcare provider.

Have a nice day.

[SunsetRunner]

My heart rate sensor has stopped working all together which isn't helpful at all. It's not recording sleep or heart rate so pointless wearing it for workouts, which is a big part of why I bought it. I might have to go back to my charge 2 which hasn't let me down before. I was looking forward to my upgrade to the versa 2 but its been a bit of a disappointment 😞 

I've tried all of the troubleshooting I can find for try and get the sensor to work but with no success. Trusty charge 2 needs bringing back out of the drawer, shame really as I love the versa 2. 

[EdsonFitbit]

Welcome to the Fitbit Community, @SunsetRunner.

Thank you for trying to resolve the issue with your Fitbit Versa 2 before contacting us.

I noticed that you've been in touch with Customer Support. I'm pretty sure they've done their best to provide a high level of support. Thank you for your patience while dealing with this situation.

Have a nice day.