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My Versa 2 is overheating and not charging

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‎07-25-2021 13:46 - last edited on ‎07-25-2021 17:20 by Fitbit Moderator

‎07-25-2021 13:46 - last edited on ‎07-25-2021 17:20 by Fitbit Moderator

Hello when I charge my Fitbit Versa 9th overheats and doesn’t charge. 
Is there a fix for this?

 

andy J.

 

Moderator edit: updated subject for clarity

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‎07-25-2021 17:20

‎07-25-2021 17:20

Welcome to the Fitbit Community, @Andyj145.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Versa 2.

 

The best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

If you have any question, please let us know.

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