My Versa 2 is showing the wrong time

[sdeaven]

Although Versa was charged and worked fine yesterday, this morning it appeared to be dead, I wasn't able to bring up the screen and the lights you can typically see on the bottom of the watch weren't lit.  I plugged it into the charger - I don't know if it was actually charging.  When I removed it from the charger, I pressed the left side button and finally got the screen back on, but the clock no longer had the correct time.  How do I fix it?

Moderator edit: updated subject for clarity

[pincher16]

how to reset my clock

how do i contact someone by phone

[MarreFitbit]

Hello there @sdeaven and @pincher16, welcome to the Community Forums. Thanks for the details provided, I'll be glad to help you to update the time on your Versa 2 and Versa Lite.

Sync your Fitbit smartwatch to see the correct time. For more information, see How do Fitbit devices sync their data?. Please note that data and time automatically syncs to the Fitbit app throughout the day. Each time you open the Fitbit app, your device syncs automatically when it's nearby. You can also use the Sync Now option in the app at any time.

If your device stopped syncing, the likely problem is a connection issue. For detailed information on how to diagnose and solve the problem, see Why won't my Fitbit device sync? 

Hi @pincher16, you can click here to contact our Support Team. 

Hope this helps, let me know if you need further assistance. 

[pincher16]

how to reset the clock

[MarreFitbit · Accepted solution]

Hello @pincher16, thanks for getting back. If the time on your Versa Lite is wrong, please follow the tips and recommendations I suggested in my post above.

If you want to change the clock face, see: How do I change the clock face on my Fitbit device?