My Versa 2 isn't tracking how many lengths I've done

[Vikie926]

I've recently taken up swimming for physio reasons and my Versa 2 isn't tracking how many lengths I've done on screen. It's vital I know but whatever I do it won't work, any ideas anyone?

Moderator edit: updated subject for clarity

[EdsonFitbit]

Welcome to the Fitbit Community, @Vikie926.

Thank you for the information provided.

If you use the Exercise app on your Fitbit Versa 2 to track your swimming sessions you'll be able to see just the duration of the activity on the watch's screen as stated in this article. With the Automatic tracking feature: you'll be able to see in the Fitbit app your swim lengths, duration, distance, and pace

Please let us know if you have any questions.

[Vikie926]

Thank you for this answer, I'm going to have to switch to a different brand of smart watch that shows the laps on the device. I'm shocked that my original Versa had this facility and the newer, more expensive, updated one doesn't! Most swimmers want to know laps as we know the length of the pool we're using and the calculation is easy if you know how many laps you've done. Big mistake by Fitbit I think

[EdsonFitbit]

Thank you for your response, @Vikie926.

I'm sorry to hear that you feel that way. 

Our team is constantly working to improve our products and services. Your feedback is highly appreciated.

If you have any question, please let us know.