My Versa 2 looses Bluetooth connection & high battery consumption

[GBJim]

I've had my Versa2 since November of 2020. It's worked fine and had no problems syncing with my iPhone SE (original). I recently upgraded my phone to iPhone SE (2020). For the past week or so the Fitbit App keeps loosing the blue tooth connection with my iPhone. I have to go into settings on the phone, forget the Versa2 in Blue Tooth settings. Then the FitBit app will sync with my Versa 2, until the next time then it's repeat the whole process. I also notice the Versa2's battery seems to be draining a lot faster. I used to get 5-6 days between charges, now it's 3-4 days before a recharge. Any ideas how to fix this would be greatly appreciated!

Moderator edit: updated subject for clarity

[EdsonFitbit · Accepted solution]

Thank you for visiting the Fitbit Community, @GBJim.

Thanks for the information provided and for trying to resolve the issue with your Fitbit Versa 2 before contacting us.

To resolve syncing issues, we recommend following these troubleshooting steps.

In addition, you can set up your watch as a replacement device:

1. Tap the Today tab Fitbit logo, and tap your profile picture.
2. Tap Set Up a Device.
3. Choose your device and follow the on-screen instructions to continue.

For instructions on how to extend your Fitbit device's battery life, please visit this article.

Hope this helps.

[GBJim]

Thanks for your response. Setting up my Versa 2 as a replacement device did the trick for me. It fixed the constant pairing problem and helped  with the battery usage.

[EdsonFitbit]

Thanks for the update, @GBJim.

I'm glad to hear that you've resolved the issues you're experiencing with your Fitbit Versa 2. Thank you for letting us know.

Have a nice day.