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My Versa 2 not showing HR zones properly after an update.

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‎11-28-2020 20:59 - last edited on ‎12-03-2020 14:55 by Fitbit Moderator

‎11-28-2020 20:59 - last edited on ‎12-03-2020 14:55 by Fitbit Moderator

I did an upgrade this morning as asked, and since then the HR zones aren't showing properly.

 

Moderator edit: updated subject for clarity

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‎12-03-2020 14:54

‎12-03-2020 14:54

Welcome to the Fitbit Community @Linda130.

 

I'm sorry to hear that your Fitbit Versa 2 is not showing your heart rate zones properly. Thank you for the information provided.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they will do their best to provide a high level of support as soon as possible. Thank you for your patience.

 

If you have any questions, please let us know.

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