My Versa 2 only shows the Fitbit logo

[Caycat]

Versa 2 would not sync with my phone after charging. Tried all listed hints to try reset. Watch showed no WiFi. So I went through the tips to reset to factory setting. When turned back on screen only shows Fitbit logo watch will not turn off or restart? 
what can I do?

this is my second versa the first one the buttons stuck !

I now have 2 defunct Versas . Not happy when they cost so much! 

Moderator edit: updated subject for clarity

[EdsonFitbit]

Welcome to the Fitbit Community, @Caycat.

Thank you for the information provided and for trying to resolve the issue with your Fitbit Versa 2 before contacting us.

If you haven't done it already, please try to set up your watch as a replacement device:

1. Tap the Today tab Fitbit logo, and tap your profile picture.
2. Tap Set Up a Device.
3. Choose your device and follow the on-screen instructions to continue.

Whether this doesn't work, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

See you around.

[Caycat]

Thank you will try this .

Get Outlook for iOS

[EdsonFitbit]

Thank you for your response, @Caycat.

Hope this procedure helps you get back on track.

On another note, you are welcome to visit the Health & Wellness board to talk with other members about health and fitness.

Have a nice day.