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My Versa 2 screen is very bright

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‎06-27-2021 12:53 - last edited on ‎06-29-2021 18:44 by Fitbit Moderator

‎06-27-2021 12:53 - last edited on ‎06-29-2021 18:44 by Fitbit Moderator

My Versa 2 screen is very bright and hard to read.  It is on the ‘Dim’ setting for screen brightness and doesn’t change when I change the brightness.  My battery now is dying in less than 24 hours and I have it on manual screen wake up.  I have had this Fitbit for 1 year and do not swim, shower or wash dishes with it on.  I have restarted it as well as factory reset it in hopes that this would resolve the issue but it has not.

 

Moderator edit: updated subject for clarity

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‎06-29-2021 18:44

‎06-29-2021 18:44

Welcome to the Fitbit Community, @Emlw.

 

Thank you for the information provided and for trying to resolve the issue with your Fitbit Versa 2 before contacting us.

 

Please check if Always-On Display is turned on. If so, turn it off to see if there is any change. For instructions on how to navigate your watch, please visit this article.

 

Whether this doesn't work, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

If you have any question, please let us know.

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