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My Versa 2 screen is white and barely visible

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‎05-03-2021 15:59 - last edited on ‎05-03-2021 18:04 by Fitbit Moderator

‎05-03-2021 15:59 - last edited on ‎05-03-2021 18:04 by Fitbit Moderator

I took my versa 2 off the charger yesterday and the screen is white and barely visible. I tried adjusting the brightness and did a factory reset. 

 

Moderator edit: updated subject for clarity

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‎05-03-2021 18:03

‎05-03-2021 18:03

Welcome to the Fitbit Community, @SunsetRunner.

 

Thank you for the information provided and for the time you spent trying to resolve the issue with your Fitbit Versa 2.

 

I noticed that you've been in touch with Customer Support. If after following their instructions you continue experiencing difficulties with your watch, please let them know in order to get further assistance. I'm pretty sure they will do their best to provide a high level of support.

 

If you have any question, please let us know.

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