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My Versa 2 screen is yellow and battery is draining quickly

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‎07-29-2021 14:19 - last edited on ‎07-29-2021 18:39 by Fitbit Moderator

‎07-29-2021 14:19 - last edited on ‎07-29-2021 18:39 by Fitbit Moderator

As of last week, my screen turned yellow and my battery started draining really quickly. A full charge now lasts less than 24 hours when previously it was several days. I've done a factory reset 4 times and the device reverts to the yellow screen within a few minutes.

 

Moderator edit: updated subject for clarity

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‎07-29-2021 18:38

‎07-29-2021 18:38

Thank you for visiting the Fitbit Community, @amadden9799.

 

Thanks for trying to resolve the issue with your Fitbit Versa 2.

 

I noticed that you've been in touch with Customer Support. If after following their troubleshooting steps you continue experiencing the same issue, please let them know in order to get further assistance. I'm pretty sure they will do their best to provide a high level of support. You can chat with them online or give them a call. Please click here to get connected.

 

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