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My Versa 2 shows 1600 calories in when I haven't logged them

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‎06-28-2021 04:40 - last edited on ‎06-29-2021 19:23 by Fitbit Moderator

‎06-28-2021 04:40 - last edited on ‎06-29-2021 19:23 by Fitbit Moderator

Hi,

 

I'm very confused about why my versa 2 is saying I have 1600 calories in when I haven't eaten anything nor logged it. Any suggestions would be delightful

 

Moderator edit: updated subject for clarity

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‎06-29-2021 19:21

‎06-29-2021 19:21

Welcome to the Fitbit Community, @CharlotteLilly2.

 

Thank you for the information provided.

 

If you haven't done it already, please restart your Fitbit Versa 2 by following these instructions.

 

Whether you continue experiencing this situation, please check if you see the same information in the Fitbit app.

 

Please let us know if you have any questions.

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