My Versa 2 shows a green or rolling blue screen

[Chrisfit78]

I have a green or rolling blue screen: how can I fix it?

.Moderator edit: updated subject for clarity

[EdsonFitbit]

Welcome to the Fitbit Community, @Chrisfit78.

I'm sorry to hear about the difficulties you experienced with your Fitbit Versa 2. Thank you for the information provided.

I noticed that you've been in touch with Customer Support. If after following their instructions you continue having difficulties please let them know in order to get further assistance. I'm pretty sure they will do their best to provide a high level of support. Thank you for your patience while dealing with this situation.

Have a nice day.

[janiehds]

This has happened to mine too today was it fixable ?

[Jujubear27]

This happened to  Me today too 

[janiehds]

I got in touch and they are sending a replacement 😬

Moderator edit: format

[Chrisfit78]

Fitbit customer service tried to help me revive my Versa2 but it was unsuccessful. Bright green screen or rolling deep blue with green stripes. Less than 2 years old and am very disappointed. Guess I’ll try an Apple Watch instead.

Sent from my iPhone

[EdsonFitbit]

Welcome to the Fitbit Community, @janiehds @Jujubear27.

@janiehds Thank you for letting us know that a replacement is being sent to you.

@Jujubear27 According to our records you've contacted Customer Support recently. They will let you know how to proceed.

@Chrisfit78 Thanks for your response.

Our team is constantly working to improve our products and services. Your feedback is highly appreciated.

Have a nice day.