My Versa 2 starts flashing green and has lines through it

[HD2010]

Hi I've had the Versa 2 since Feb 2020 and I've now had 5 watches where the screen has corrupted. It starts flashing green and has lines through it. 

Is there an issue with the original clock face or is this a common issue? Extremely fed up of having to chase customer service for a replacement every few months!

Moderator edit: updated subject for clarity

[EdsonFitbit]

Thank you for visiting the Fitbit Community, @HD2010.

I'm sorry to hear about the difficulties you experienced with your Fitbit Versa 2.

Our team is constantly working to improve our products and services. Your feedback is highly appreciated.

I noticed that you've been in touch with Customer Support. I'm pretty sure they will do their best to provide a high level of support. Thank you for your patience while dealing with this situation.

Have a nice day.

[Galu73]

Same problem here with my Versa 2. It started flashing green with lines which were moving down allover the screen. Now I just have a green display and it doesn't help to restart the tracker. The connection with my phone is still working and it seems like everything is tracked but I can't see anything but green light on the monitor.

What to do? Bought in Dec. 2019

[EdsonFitbit]

Welcome to the Fitbit Community, @Galu73.

Thank you for trying to resolve the issue with your Fitbit Versa 2 before contacting us.

In addition to the restart, we recommend trying to change the clock face by following these steps.

Whether you followed our instructions without luck, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

Have a nice day.