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My Versa 2 stopped tracking my days of exercise

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‎02-05-2020 06:52 - last edited on ‎02-25-2020 16:39 by Fitbit Moderator

‎02-05-2020 06:52 - last edited on ‎02-25-2020 16:39 by Fitbit Moderator

My Versa 2 stopped tracking my days of exercise.  It usually resets to 0 on Sunday.  It still says 0 out of 5 days exercise even though I have exercised each day.

Also my sleep report has been blank since the same time.  I have not changed my wearing habits. 

 

Moderator edit: added label

Moderator edit: updated subject for clarity

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‎02-25-2020 16:38 - edited ‎02-25-2020 16:43

‎02-25-2020 16:38 - edited ‎02-25-2020 16:43

Welcome to the Fitbit Community @Klienemann1.

 

I'm sorry to hear that your Fitbit Versa 2 stopped tracking your exercise. 

 

Our team has recently released a new version of the Fitbit app. Please make sure you have downloaded the new version by following these instructions.

 

In addition, you can perform a restart to your watch as mentioned on this article.

 

I moved your post to the Versa board to keep the Community organized.

 

If you have any question, please don't hesitate to contact us back at any time.

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