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My Versa 2 won’t charge

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‎04-14-2021 11:05 - last edited on ‎04-14-2021 17:52 by Fitbit Moderator

‎04-14-2021 11:05 - last edited on ‎04-14-2021 17:52 by Fitbit Moderator

My versa two won’t charge the battery any longer. Is this under warranty or is this an easy fix?

 

Moderator edit: updated subject for clarity

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‎04-14-2021 17:52

‎04-14-2021 17:52

Welcome to the Fitbit Community, @debbylou6.

 

Thank you for the information provided.

 

Before evaluating your warranty, I would recommend following these troubleshooting steps to resolve battery issues.

 

Hope this helps.

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‎04-14-2021 23:02

In response to EdsonFitbit

‎04-14-2021 23:02

Before checking out this community forum I had already tried the troubleshooting steps. This is now day two. Is there a way to fix the battery at all?

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‎04-18-2021 15:27

In response to Hanna80

‎04-18-2021 15:27

Welcome to the Fitbit Community, @Hanna80.

 

Thank you for following our troubleshooting steps.

 

I would like to mention there are no reparation centers to fix Fitbit products. The best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

See you around.

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