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My Versa 2 won't connect to any of my devices

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‎08-23-2020 13:50 - last edited on ‎09-04-2020 12:44 by Fitbit Moderator

‎08-23-2020 13:50 - last edited on ‎09-04-2020 12:44 by Fitbit Moderator

I cannot get my Fitbit to connect to any devises with its Bluetooth I have tried all the options such as updating my devises removing all other fitbits and my  devises are still not able to find my Fitbit. I need to sync this as it is displaying the wrong time and it is getting slower and slower 

 

 

Moderator Edit: Clarified subject

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‎09-04-2020 12:47 - edited ‎10-10-2023 13:17

‎09-04-2020 12:47 - edited ‎10-10-2023 13:17

Hi there @Zoe94, welcome to the Community Forums. I'm sorry to hear about the syncing difficulties you've been having with your Versa 2, I understand how you must be feeling. Thanks for your time and efforts in trying to solve this issue. 

I've seen you contacted our Support Team after posting here regarding this situation and they already helped you. If you have any questions about the resolution of your case, feel free to contact them back for a further explanation of the information you were provided or you can also check our warranty policies here for a better understanding.

Maria | Community Moderator, Fitbit


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