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My Versa 2 won't sync to my phone.

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‎04-05-2021 05:12 - last edited on ‎04-05-2021 17:34 by Fitbit Moderator

‎04-05-2021 05:12 - last edited on ‎04-05-2021 17:34 by Fitbit Moderator

Versa 2 won't sync to my phone. 

 

Moderator edit: updated subject for clarity

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‎04-05-2021 17:34

‎04-05-2021 17:34

Welcome to the Fitbit Community, @brucelee1.

 

Thank you for the information provided.

 

If you haven't done it already, please follow these troubleshooting steps to resolve syncing issues.

 

Whether this doesn't help, you set up your Fitbit Versa 2 as a replacement device:

 

  1. Tap the Today tab Fitbit logo and tap your profile picture.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

 

If you have any question, please let us know.

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