help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My Versa 3 band broke

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-02-2022 08:53 - last edited on ‎12-18-2022 17:37 by Fitbit Moderator

‎08-02-2022 08:53 - last edited on ‎12-18-2022 17:37 by Fitbit Moderator

My Versa band broke (still under warranty) and I requested a replacement band. They are out of the original band and offering an option of a woven or sport band which I don't like or want, they also do not want to replace the device; what are my other option? 

 

Any suggestions?

 

 

Moderator edit: updated subject for clarity. 

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎08-02-2022 09:03

‎08-02-2022 09:03

Hi @Islandgirl6  customer support gave you the only options. Why not take one of them and then you can always buy a band from a local retailer who carries the one you want.

Stepping in the U.S.A. since September 2013. Android 14

View best answer in original post

Best Answer
3 REPLIES 3

‎08-02-2022 09:03

‎08-02-2022 09:03

Hi @Islandgirl6  customer support gave you the only options. Why not take one of them and then you can always buy a band from a local retailer who carries the one you want.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎08-02-2022 10:08

In response to Odyssey13

‎08-02-2022 10:08

Thank you 

Best Answer

‎08-23-2022 18:45

‎08-23-2022 18:45

My versa 3 band also broke.  It's been almost 2 year so it's probably out of warrantee.  I want one of the metal bands.  I looked on amazon but all the metal bands have bad reviews.  Like one guy said broke after 2 weeks.  Are metal ones just not sturdy?  Are there any metal ones that you all have used that work decent?  Or should I just get another silicone band?  Or woven or some other material?  I don't mind buying from Fitbit website or amazon.  Locally there seems to be nobody selling them near me.  So online is fine I guess.

Best Answer
0 Votes