05-17-2022 13:19 - last edited on 12-18-2022 19:55 by
05-17-2022 13:19 - last edited on 12-18-2022 19:55 by
I mainly use the Fitbit for sleep tracking, but it is inconsistent and buggy. For example, it often says I went to bed later than I actually did. When I edit the start time (which I have to do twice, since it doesn't correct the first time), it changes other things in the original graph that shouldn't have been changed. For example, last night, …
Moderator edit: updated subject for clarity
06-09-2022 16:51
06-09-2022 16:51
Welcome to the Fitbit Community, @shepherdh.
I’m sorry to hear about the difficulties you experienced with your Fitbit Versa 3. Thank you for trying to get them resolved before contacting us.
I would recommend restarting your Watch by following these instructions.
In addition, you can set up your Versa 3 as a replacement device:
Some users have had success setting their Fitbit devices to track sleep in a sensitive mode. For information about how this setting works, please visit this site and open the menu "What's the difference between the normal and sensitive sleep setting?".
Hope this helps.
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06-09-2022 19:12
06-09-2022 19:12
None of these suggestions are relevant. I already reset the device. I don't get the logic of a replacement device—I can't find out what you mean by that. It's already set up. And I don't move that much, so sensitive mode isn't relevant. What I really want is for you to alert your engineers that there are bugs in your sleep tracking.