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My Versa 3 keeps shutting off completely as I'm wearing it

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‎02-19-2022 00:43 - last edited on ‎12-18-2022 20:24 by Fitbit Moderator

‎02-19-2022 00:43 - last edited on ‎12-18-2022 20:24 by Fitbit Moderator

As I'm wearing my Versa 3 it keeps on turning off completely this is happening every 5 seconds. I turn it fully back on and then 2 seconds later it is fully off. Please help.

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‎02-19-2022 04:16

‎02-19-2022 04:16

Hi @Doifds  - are you sure that the display is off when it's off. Double tap the screen and swipe left.

 

If it wakes straight away on double tap, swipe the clock face to the right to get to Quick Settings and disable the Always on icon and enable the wrist watch icon and check the battery level at the top.

 

If it wakes on double tap and swipe right, go to the Fitbit App and change your clock face in case it has a problem.

 

 

Author | ch, passion for improvement.

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‎02-19-2022 04:20

‎02-19-2022 04:20

Problem resolved 

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