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My Versa 3 replacement is taking too long

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‎02-24-2023 06:11 - last edited on ‎02-26-2023 05:52 by Fitbit Moderator

‎02-24-2023 06:11 - last edited on ‎02-26-2023 05:52 by Fitbit Moderator

My Versa 3 battery life is 2 days tops. Amazon put me in contact with Fitbit who called me and said they’d send a replacement and they’d be in touch. That was last Saturday and have heard nothing since. 

How long does the process usually take?

 

 

Moderator Edit: Clarified subject

 

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‎02-24-2023 08:23

‎02-24-2023 08:23

Hi @Galad - there might not be anything wrong with the watch - 2 days can be the normal time if you have SpO2 and Snore detection enabled or are using GPS. See the other main drainers before trading in an otherwise good watch for a refurbished one. How to resolve the Major issues causing short battery life. 

Author | ch, passion for improvement.

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‎02-24-2023 08:23

‎02-24-2023 08:23

Hi @Galad - there might not be anything wrong with the watch - 2 days can be the normal time if you have SpO2 and Snore detection enabled or are using GPS. See the other main drainers before trading in an otherwise good watch for a refurbished one. How to resolve the Major issues causing short battery life. 

Author | ch, passion for improvement.

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