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My Versa 3 screen has come away

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‎05-03-2022 21:05 - last edited on ‎12-18-2022 19:58 by

‎05-03-2022 21:05 - last edited on ‎12-18-2022 19:58 by

I am very sad and disappointed to be writing this post but I have yet another problem with one of my Fitbits this time the versa 3 - I have been using Fitbit in different guises for over 7 years and had niggles with everyone. However Fitbit have always been helpful in replacing straps etc! This time my versa screen has completely come away with no damage or incident and wouldn’t you guess it - it is now outside of warranty! I rely very heavily on my Fitbit as my fitness tracker and am never without it and feel that if you invest in something that is not cheap it should last. I am beginning to be come disillusioned with them and am thinking of looking at other brands Apple or Garmin which pains me greatly as I love using Fitbit. Any suggestions welcome or ways of fixing would be helpful. Thanks Amanda 

 

Moderator edit: updated subject for clarity

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‎05-08-2022 17:44

‎05-08-2022 17:44

Thank you for visiting the Fitbit Community, @DaltonA.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Versa 3. Thank you for the information provided.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they've done their best to provide a high level of support. Thank you for your patience while dealing with this situation.

 

Have a nice day.

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