My Versa Lite is losing time

[Helenc_25]

My Versa Lite is losing time. The correct time at the moment is 07.16. My Fitbit is showing 06.26. This has been going on for a few days now..

Moderator edit: subject updated for clarity

[NellyG]

Hi @Helenc_25 Is your Versa Lite syncing OK? Try restarting it several times and sync again and see if that corrects it.

Restart your tracker  

[Helenc_25]

No it's still not working even after shutting it down. It's not connecting to wifi.

Sent from Sky Yahoo Mail on Android

[Maftil]

I am having the same problem go to sync and update and then will not find th device it is frustrating to a point I want to throw in bin use it as alarm in the morning and can lose up to 20 - 25 minutes overnight

[NellyG]

@Helenc_25  Then you will need to contact Customer Support 

Fitbit Support