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My Versa Lite is not charging

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‎04-18-2020 04:15 - last edited on ‎05-02-2020 06:26 by Fitbit Moderator

‎04-18-2020 04:15 - last edited on ‎05-02-2020 06:26 by Fitbit Moderator

Hi can someone help my watch is not charging . Is there any service centre at Singapore.

 

 

Moderator edit: updated subject for clarity

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‎05-02-2020 06:25

‎05-02-2020 06:25

Hi @Johnson26, due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.

 

Regarding your question, I'm afraid that we don't have a repair center. However, I'd like to follow up and help you with your Versa Lite since it won't take a charge.

 

Please try the troubleshooting steps that are listed in this help article. After this, charge your watch for 2-3 hours and see if it takes a charge.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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