help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My Versa Lite replacement won't charge

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-14-2021 18:02 - last edited on ‎10-15-2021 04:47 by Fitbit Moderator

‎10-14-2021 18:02 - last edited on ‎10-15-2021 04:47 by Fitbit Moderator

I contacted Fitbit about my original Versa Lite not working. They sent a defective replacement that won't even charge. To be honest I have lost any faith in their customer service. If this is all they can do, I'll NEVER buy another Fitbit device again. 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎10-15-2021 04:51 - edited ‎08-19-2023 06:26

‎10-15-2021 04:51 - edited ‎08-19-2023 06:26

Hi there, @Fireman213. Thanks for stopping by in the Community Forums. We‘re taking your comments and sentiments in regards to our products and services into consideration.

I've seen you reached out to our Support Team after posting here to report about this issue. Please stay tuned to your inbox for updates on your case. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes