My Versa Lite won't charge

[LWatson01]

I have bought a new charger, actually thinking that was the problem...but no.  Anybody else have this problem?  Its less than 6 months old.

Moderator edit: subject for clarity

[LiliyaFitbit]

Welcome to the Fitbit Community, @LWatson01.

I am sorry to hear your Versa Lite is not charging. Thanks for trying to resolve this by purchasing a new charger, I appreciate the additional details and I am here to help. I recommend following our complete troubleshooting instructions from this help article: Why isn't my Fitbit device's battery charging?

I also recommend keeping the app up-to-date as the updates come with new features and bug fixes.

Keep me posted on the outcome.

[RHall381]

My husband got a fitbit from me for Christmas and it's been nothing but problems.  It's a Versa Lite, never would charge - had to buy a new charger for it, and it's been ok until now.  Now nothing - another new charger, still nothing.  No way to reset, it's dead.

[LiliyaFitbit]

Welcome to the Fitbit Community, @RHall381.

Thank you for joining the thread and sharing that the Versa Lite that you purchased for your husband is not charging. I appreciate your efforts to resolve this, thanks for the details provided, I am glad to assist you. I've sent your information to the Customer Support team so they can get in touch with you and provide further assistance. Please keep an eye on your inbox.

Let me know if you have any questions.