My Versa Lite won’t finish updating

[a.lrobinson]

versa lite won’t update, it gets so far and then stops tried been next to WiFi, tryed my phones hot spot, anybody else has the same issue? 

Moderator edit: format

Moderator edit: updated subject for clarity

[EdsonFitbit]

Welcome to the Fitbit Community, @a.lrobinson.

I’m sorry to hear about the difficulties you experienced to update your Fitbit Versa Lite. Thank you for the time you spent trying to get them resolved.

To resolve difficulties during the update process we recommend following these troubleshooting steps.

If you followed our recommendations without luck, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

Have a nice day.

[RJRuberry]

Have You Been Showering/bathing with it?

Reply A.M.R (among my rules) if you don’t want to share.

[EdsonFitbit]

Welcome to the Fitbit Community, @RJRuberry.

I would like to clarify, the Fitbit Versa Lite is Water-resistant to 50 meters so it should be working fine if it's been in contact with water. For more information about this topic please visit this article.

Have a nice day.