help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My Versa Lite would not turn on

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-25-2025 10:53 - last edited on ‎03-25-2025 11:20 by Fitbit Moderator

‎03-25-2025 10:53 - last edited on ‎03-25-2025 11:20 by Fitbit Moderator

Display of Versa lite shows black screen all the time , it does not turn on. When I plug it in for charging , there is a small vibration but it won’t turn on. Please help.


Moderator edit - Formatting (Subject) 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎03-25-2025 11:19

‎03-25-2025 11:19

Hi @user14fbwatch and warm welcome to the community ! 
I appreciate your message, and I'm sorry to hear that your Versa Lite shows black screen all the time. 

To better assist you, could you please try the following troubleshooting steps:

Synchronize your device by following the instructions in this article: Why won't my Fitbit device sync?

Restart your device by following the detailed instructions in: How do I restart my Fitbit device? Could you please confirm if, after this last step, you saw the Fitbit logo appearing on the screen? Are you able to see the lights on the back of the pebble ? 

Finally, adjust the clock by following the detailed instructions in: How do I change the clock face on my Fitbit device?

Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA
Best Answer
0 Votes