01-14-2020
21:19
- last edited on
01-15-2020
03:33
by
JuanJoFitbit
01-14-2020
21:19
- last edited on
01-15-2020
03:33
by
JuanJoFitbit
Started my Fitbit after a gap of 4 months and unable to update the app and device to the latest version on my iPhone. App still shows 33.1.70
Moderator edit: updated subject for clarity
01-15-2020 03:32
01-15-2020 03:32
@ManeeshRawal, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa and Fitbit app since they can't be updated to the latest versions.
I would like know if you get any error message when trying to update our phone and Fitbit Versa.
In the meantime, please try the troubleshooting steps that are listed in this help article in order to fix the firmware update of your Fitbit watch.
Also, check out this help page, which explains how to update your Fitbit app to the latest version.
Looking forward to your response.
01-15-2020 04:43
01-15-2020 04:43
There’s no error shown . Sharing the screen shots with you .
01-20-2020 08:31
01-20-2020 08:31
@ManeeshRawal, I'm sorry for the late response. However, I appreciate the screenshots provided.
Please check out this help article, which explains how to update your Fitbit app to the latest version. Your Fitbit device appears to have the latest version installed.
Let me know if more questions arise.