help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My Versa constantly shows old notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-22-2018 14:49 - last edited on ‎10-21-2021 17:23 by Fitbit Moderator

‎05-22-2018 14:49 - last edited on ‎10-21-2021 17:23 by Fitbit Moderator

My Versa constantly dredges up old notifications that I have cleared numerous times - emails, texts, phone calls....I click on Clear All and then in a few minutes old notifications show up again....not the most recent but ancient.  I have reset the Versa several times....what can I do?

 

Moderator edit: added label

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎05-22-2018 17:51

‎05-22-2018 17:51

Do you have an iPhone? Are those same notifications shown in your notifications area on your phone when you swipe down from the top? Try clearing those - that seems to work for me. Otherwise I get repeated notifications for some but not all applications. I think it has something to do with the fact that the Versa only relays notifications from your phone, so if the notification is still *on* your phone, it will relay back to the Versa even if you have cleared it on the Versa.

Best Answer
0 Votes

‎05-23-2018 05:13

In response to Bgailr312

‎05-23-2018 05:13

Thank you for this idea.  I will try it today.  I have deleted all notifications from my iPhone 7 and will see if I get any old notifications.  I hope this is the solution!

Best Answer
0 Votes

‎06-08-2018 06:22

‎06-08-2018 06:22

I have the opposite problem.  My Versa won't show old messages at all!

Best Answer
0 Votes