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My Versa didn't track my walk accurately

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‎02-23-2022 10:53 - last edited on ‎03-01-2022 17:55 by Fitbit Moderator

‎02-23-2022 10:53 - last edited on ‎03-01-2022 17:55 by Fitbit Moderator

My versa recorded I walked 1 mile in 5 min and I usually walk it in 17 min

 

Moderator edit: updated subject for clarity

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‎03-01-2022 17:54

‎03-01-2022 17:54

Welcome to the Fitbit Community, @Rocco1949.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Versa. Thank you for the information provided.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they've done their best to provide a high level of support. Thank you for your patience while dealing with this situation.

 

Have a nice day.

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