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My Versa died and will not charge

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‎03-14-2020 05:46

‎03-14-2020 05:46

I got a replacement Versa a few months ago. The battery was low 3 days ago so I put it to charge. Since then it will not turn back on. I've tried restarting but it is completely dead

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‎03-16-2020 05:22

‎03-16-2020 05:22

@StephV13, I'm sorry for the late response. However, let me welcome you to our Fitbit Community.

 

Regarding the charging issues that your Fitbit Versa is experiencing, I was able to get in touch with our Support team and was told that they assisted you via email recently. Please check out your email account and reply with the information requested and they'll be happy to follow up and assist you accordingly.

 

I'll be around if any question arises.

JuanJo | Community Moderator

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