help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My Versa displays a "Unlock with phone" message

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-12-2019 17:27 - last edited on ‎12-14-2019 08:17 by Fitbit Moderator

‎12-12-2019 17:27 - last edited on ‎12-14-2019 08:17 by Fitbit Moderator

Guys, my Versa is locked and I get the message that says "unlock with phone". I've tried everything, I need help.

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎12-14-2019 08:16

‎12-14-2019 08:16

@SwaazyB, I'm sorry for the late response. However, let me welcome you to our Fitbit Community. Regarding your locked Versa, I appreciate the time spent trying to get this issue resolved before contacting our forums.

 

In order to avoid providing the same information on my end, please let me know what troubleshooting steps you have tried.

 

In he meantime, please try the workaround that is listed in this help article and let me know how it goes.

 

Looking forward to your response.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes