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My Versa is locked and I can't open it

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‎10-07-2022 11:52 - last edited on ‎10-10-2022 17:34 by Fitbit Moderator

‎10-07-2022 11:52 - last edited on ‎10-10-2022 17:34 by Fitbit Moderator

My watch is locked and I can't open it

 

Moderator Edit: Clarified subject and updated label

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2 REPLIES 2

‎10-08-2022 11:04

‎10-08-2022 11:04

Hello @Vivene 

 

This help article with assist you with unlocking your Fitbit here: https://help.fitbit.com/articles/en_US/Help_article/2250.htm

 

Look under “How do I unlock my device with my phone” in the link provided above. 

I hope this helps and answers your question. Please let me know

 

 

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‎10-10-2022 17:35

In response to SunsetRunner

‎10-10-2022 17:35

Hi @Vivene. Welcome on board. @SunsetRunner Thanks for stopping by to help our member.

 

@Vivene I've moved your post to the Other Versa Smartwatches to keep the forums organized. Thanks for bringing this to our attention and if you haven't done so, please take a look to @SunsetRunner's post and follow the steps described there. Have a good one!

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