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My Versa is not receiving email notifications

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‎12-10-2018 08:24 - last edited on ‎11-08-2021 18:19 by Fitbit Moderator

‎12-10-2018 08:24 - last edited on ‎11-08-2021 18:19 by Fitbit Moderator

My Versa has stopped receiving email notifications  - just email.  I've tried everything I think!   I've reinstalled my fitbit app on phone (Galaxy S9) and restarted my fitbit.  Help?

 

Moderator edit: added label

Moderator edit: updated subject for clarity

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3 REPLIES 3

‎12-10-2018 08:48

‎12-10-2018 08:48

Hi, Go in the Fitbit app to the page were the Clock faces, Apps, etc are shown. Scroll down to notifications, choose email and look if email is still enabled. If not, enable it, choose your standard email app and you should receive your emailnotifications on your Versa again. 

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‎12-10-2018 09:18

In response to SunsetRunner

‎12-10-2018 09:18

I've done that several times - it is already enabled still no email notififcations

 

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‎12-10-2018 09:22

In response to LISASO

‎12-10-2018 09:22

correction it is checked to show emails

 

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