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My Versa is not tracking my Active Minutes

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‎09-06-2018 18:22 - last edited on ‎10-19-2021 16:00 by Fitbit Moderator

‎09-06-2018 18:22 - last edited on ‎10-19-2021 16:00 by Fitbit Moderator

My active minutes are not there I'm  clearly moving is there a problem with fitbit ? Lazt 3 days nothing !

 

Moderator edit: added label

Moderator edit: updated subject for clarity

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2 REPLIES 2

‎09-06-2018 23:23

‎09-06-2018 23:23

If you are doing activities as energetically as you were previously and have gotton active minutes for them in the past, I'd suggest restarting your Versa a few times and see if it gives you active minutes in the future.

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎09-10-2018 09:19

In response to NellyG

‎09-10-2018 09:19

I tried that a few times ended up factoring resetting it and now its doing the same thing not showing active mins 

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