My Versa isn't displaying my sleep score

[Nickic0723]

My watch won't display my sleep score.. I have read other post which say to close app and turn Bluetooth on and off which I have tried couple times. It says in settings on watch I cam have upto 7 stats but I only have 3 with no option to turn on sleep score.

I have looked to see in any updates needs to be donne which they don't. Can someone help please.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @Nickic0723, due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.

I'd like to follow up and help you with your Fitbit Versa since it won't display your sleep score data. By the way, thank you for troubleshooting this issue before contacting our forums.

Please restart your Versa as described in this help article. Also, I'd like to share this help page, which explains how to sleep score feature works and how you can view the data.

Keep me posted on the outcome.

[Jenise]

I have only had my Versa Lite for only a few days and I have exacrly the same problem. I have tried the moderator's suggestion of restarting the watch  several times but no success. Very frustrating.