04-10-2020 04:38
04-10-2020 04:38
Throughout the day, my Versa keeps opening the alarm set up screen - problem #1
The back button (left button) also decides not to work quite often throughout the day. Problem #2
The touchscreen also only works periodically - #3
Anyone seeing this??
Answered! Go to the Best Answer.
05-14-2020
10:02
- last edited on
05-24-2025
10:09
by
MarreFitbit
05-14-2020
10:02
- last edited on
05-24-2025
10:09
by
MarreFitbit
@mbcarbery It's great to see you in the Community! Sorry for the delay in my reply.
Let me help you with your Versa opening the Alarm settings screen. This is odd. Try restarting your Versa by following these instructions. Also clean the button area with cotton and rubbing alcohol and then use compressed air at a distance to remove any debris from the area. The restart should also help with the touchscreen issue.
Let me know how it goes.
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!
05-14-2020
10:02
- last edited on
05-24-2025
10:09
by
MarreFitbit
05-14-2020
10:02
- last edited on
05-24-2025
10:09
by
MarreFitbit
@mbcarbery It's great to see you in the Community! Sorry for the delay in my reply.
Let me help you with your Versa opening the Alarm settings screen. This is odd. Try restarting your Versa by following these instructions. Also clean the button area with cotton and rubbing alcohol and then use compressed air at a distance to remove any debris from the area. The restart should also help with the touchscreen issue.
Let me know how it goes.
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!
06-22-2020 13:51
06-22-2020 13:51
Mine is doing the same now. Did you ever get a fix?
06-30-2020
12:57
- last edited on
05-24-2025
10:08
by
MarreFitbit
06-30-2020
12:57
- last edited on
05-24-2025
10:08
by
MarreFitbit
@Seth47274 Thanks for stopping by!
Let me help you with your Versa not working as it should. Could you confirm that you have tried the suggestions in my previous post?
Let me know if the issue continues.
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!