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My Versa registers too many active minutes

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‎12-15-2018 16:09 - last edited on ‎10-19-2021 16:13 by Fitbit Moderator

‎12-15-2018 16:09 - last edited on ‎10-19-2021 16:13 by Fitbit Moderator

I’ve been getting A LOT of activite minutes even when I haven’t done any. I’ve only had this problem with the versa 

 

Moderator edit: added label

Moderator edit: updated subject for clarity

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‎12-15-2018 18:47

‎12-15-2018 18:47

@Joanneosul how do the step count and calories burnt stats look like? Are the minutes spread throughout the day or do you accumulate them at certain times? Perhaps you could post some screenshots from your Fitbit mobile app or Dashboard on Fitbit.com?

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎12-15-2018 22:00

‎12-15-2018 22:00

I have recently noticed the same thing. What is going on? Something is malfunctioning. 

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