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My Versa's screeen is dead/blank.

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‎09-30-2019 07:57

‎09-30-2019 07:57

It has battery and is syncing to my phone. It will not respond to the charger. Pushing buttons does nothing! Help!

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‎10-01-2019 05:09

‎10-01-2019 05:09

@wirecoop welcome to our Fitbit Community! I'm happy to assist you with your Versa since it won't turn its display on. By the way, thank you for troubleshooting this issue before contacting our forums.

 

Please try changing the clock face to one developed by Fitbit, not a third party. After this, restart your Versa one more time and see if the issue gets fixed.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

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