help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My Versa says “Active Challenges Reached. I can not use Challenges and Adventures in Discovery

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-25-2020 07:55 - last edited on ‎08-27-2020 13:24 by Fitbit Moderator

‎08-25-2020 07:55 - last edited on ‎08-27-2020 13:24 by Fitbit Moderator

Can anyone help

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎09-06-2020 17:32

‎09-06-2020 17:32

I have been having the same issue for the past few months. Have tried everything and still getting active challenge limit reached and even when I’m having no current active challenges. Can anyone help me fix this so I can do challenges again please. 

View best answer in original post

Best Answer
0 Votes
2 REPLIES 2

‎08-25-2020 10:44

‎08-25-2020 10:44

hi @Lindavw 

 

I've moved your post to the Versa support forums.

 

Gordon

Gordon Crenshaw
Senior Technical Solutions Consultant
Fitbit Partner Engineering & Web API Support | Google
Best Answer
0 Votes

‎09-06-2020 17:32

‎09-06-2020 17:32

I have been having the same issue for the past few months. Have tried everything and still getting active challenge limit reached and even when I’m having no current active challenges. Can anyone help me fix this so I can do challenges again please. 

Best Answer
0 Votes