help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My Versa says I have to pair it

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-25-2018 15:04 - last edited on ‎10-22-2021 11:49 by Moderator Alum

‎12-25-2018 15:04 - last edited on ‎10-22-2021 11:49 by Moderator Alum

I am setting up my Versa on an android phone. My phone settings say it is paired but my Versa says I have to pair it. Any help?

 

 


Moderator edit: subject updated for clarity

Best Answer
Labels:
2 REPLIES 2

‎12-25-2018 15:21

‎12-25-2018 15:21

Having the same problem 

 

Best Answer
0 Votes

‎08-15-2019 08:31

‎08-15-2019 08:31

I get the same.  It's clearly paired because I'm getting notifications on it, but the "press the left button" screen (whatever that's called) is still saying I need to pair my phone in my settings app, under Bluetooth.  It's on the purple page, which I think is for local music?  (I want to control audio on my phone, but will not be loading any music onto the watch.)

 

Why?  What step is missing here?

Best Answer
0 Votes