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My Versa shows a black screen

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‎07-14-2019 06:41 - last edited on ‎07-16-2019 19:20 by Fitbit Moderator

‎07-14-2019 06:41 - last edited on ‎07-16-2019 19:20 by Fitbit Moderator

My versa just shut down without any notice and it turned to be a black screen!!!!

 

Moderator edit: all-caps

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‎07-16-2019 19:19

‎07-16-2019 19:19

It's great to see you in the Fitbit Community @SunsetRunner. Sorry for the delayed response.

 

I regret to hear that your Fitbit Versa doesn't turn on. I noticed that you contacted Customer Support. I'm pretty sure they will do their best to provide a high level of support. Thank you for your patience in the meantime.

 

If you have any question, please don't hesitate to contact us back at any time.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

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‎07-16-2019 19:19

‎07-16-2019 19:19

It's great to see you in the Fitbit Community @SunsetRunner. Sorry for the delayed response.

 

I regret to hear that your Fitbit Versa doesn't turn on. I noticed that you contacted Customer Support. I'm pretty sure they will do their best to provide a high level of support. Thank you for your patience in the meantime.

 

If you have any question, please don't hesitate to contact us back at any time.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

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