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My Versa shows the logo only

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‎07-23-2018 16:20 - last edited on ‎12-23-2021 18:09 by Fitbit Moderator

‎07-23-2018 16:20 - last edited on ‎12-23-2021 18:09 by Fitbit Moderator

bought new Versa will not power up past the Fitbit logo tried absolutly everythig 3 button reset , firmware update as 1 was available 3 yes 3 hours later the versa says it has a  " Data not cleared Sync &  try again" error c'mon really 3 fecking hours and this,anyone any ideas, like Fitbit c''''''''''''''mon

 

Moderator edit: added label

Moderator edit: updated subject for clarity

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‎07-23-2018 16:34

‎07-23-2018 16:34

Sounds like it is time to contact Customer Support.

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