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My Versa was not working properly

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‎07-19-2019 06:01 - last edited on ‎07-23-2019 21:16 by Fitbit Moderator

‎07-19-2019 06:01 - last edited on ‎07-23-2019 21:16 by Fitbit Moderator

I've had multiple issues with my Fitbit Versa and now going on my 3rd Versa in the span of 7 months. I'm tired of dealing with the product issues and looking for a new device. Does anyone have any suggestions of a monitor that will actually work?

 

Moderator edit: updated subject for clarity

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‎07-23-2019 21:14

‎07-23-2019 21:14

Welcome to the Fitbit Community @New.device. Sorry for the delayed response.

 

I regret to hear about the difficulties you experienced with your Fitbit Versa and that you are looking for a new device. Our team is constantly working to improve the Fitbit experience and appreciate all the feedback from the users. I noticed that you contacted Customer Support and they are sending you a replacement. You can follow these instructions to set it up to your existing account.

 

If you have any question, please don't hesitate to contact us back at any time.

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