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My Versa will not connect, or even be recognized to connect with Samsung S8

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‎11-15-2019 16:18

‎11-15-2019 16:18

I have tried littetally every troubleshoot method for connectivity issues.

Eg. Restart Bluetooth, fitbit app, fitbit watch, mobile phone. Restore fitbit watch to factory settings, delete and download fitbit app, disconnect all other Bluetooth devices and so on.

This connection issue has been happening more and more frequently, and not to mention the fact that the watch doesn't sync half the time. It gets extremely frustrating to keep doing this. Usually restoring the fitbit to factory settings and reconnecting as a new watch works. But this time it won't. 

How can my issue be resolved?

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5 REPLIES 5

‎11-15-2019 17:09

‎11-15-2019 17:09

Same issue.  So far it does not work as advertised. 

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‎11-15-2019 17:57

‎11-15-2019 17:57

Same issue

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‎11-16-2019 05:44

‎11-16-2019 05:44

I have the exact same problem 

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‎02-08-2020 18:24

‎02-08-2020 18:24

Same problem here.

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0 Votes

‎02-08-2020 21:11

‎02-08-2020 21:11

My Versa Lite does not sync anymore as Bluetooth isn’t working. Have done all the troubleshooting I can find on here but still Bluetooth will not connect with my Fitbit. Ready to toss this thing!

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