My Versa won't turn on

[Cja99]

I've had my Fitbit for a couple weeks now and just this morning it had stopped working, I tried charging it but it will not turn on at all. It hasn't gotten wet and I try not to sleep in it. 

Moderator edit: added label

Moderator edit: updated subject for clarity

[1swat1]

Try reasting your Fitbit or repairing it  or you can try reading your Fitbit hold the right bitten and hold the Left bitten bitten for 15 secs or just anything you can think of 🙂

[Cja99]

I tried restarting it and pressing all buttons but it just won't turn on. How do you repair it? 

[1swat1]

Go on the Fitbit app then go to your Fitbit scroll to the bottom then press “remove this tracker” then go to add new device then press on the Fitbit tracker you have then follow the steps . If that doesn’t work I would try to call or contact the Fitbit staff. Good luck 🙂

[AlejandraFitbit]

A warm welcome to the Forums @Cja99 and @1swat1 thanks for stopping by.

I would like to know if you keep having issues with your Versa? Did the instructions provide by our friend worked? In the meantime, I recommend taking a look at the help article Why isn't my battery charging? and follow the steps there.

Hope to hear from you soon.