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My active zone minutes are gone after the update

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‎01-25-2022 14:11 - last edited on ‎01-27-2022 05:55 by Fitbit Moderator

‎01-25-2022 14:11 - last edited on ‎01-27-2022 05:55 by Fitbit Moderator

I did an update today and my zone minutes have gone to zero on app and Fitbit device, why? How do I get them back. 

 

 

Moderator Edit: Clarified subject

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‎01-27-2022 05:56 - edited ‎10-30-2023 15:15

‎01-27-2022 05:56 - edited ‎10-30-2023 15:15

Hi there, @Anfield11. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your AZM. 

I've seen you contacted our Support Team after posting here. If you still need help, please feel free to contact our team back so they can continue assisting you.

Have a great day. 

Maria | Community Moderator, Fitbit


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