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My activity for the month of July is gone

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‎07-14-2019 13:16 - last edited on ‎07-17-2019 19:18 by Fitbit Moderator

‎07-14-2019 13:16 - last edited on ‎07-17-2019 19:18 by Fitbit Moderator

My activity for the month of July is gone

 

Moderator edit: updated subject for clarity

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‎07-17-2019 19:18

‎07-17-2019 19:18

Welcome to the Fitbit Community @tboy804. Sorry for the delayed response.

 

I regret to hear that your activity for the current month is not shown on your Fitbit account. Please try logging out and logging back in to your Fitbit account. In addition, reboot your phone. If this doesn't work, please check out if your data (steps, distance, floors) is still there.

 

Whether your activities still don't show up, please verify if they are missing on the online Dashboard too. You can go to fitbit.com > Log > Activities.

 

If none of the above helps, I would appreciate if you provide me with the following information:

- When did you notice this situation?

- Has it happened before?

 

If you have any question, please let me know.

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